At NEET Mock Test Portal, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our platform for NEET preparation.

1. Information We Collect

• Personal Information: Name, Email Address, Mobile Number
• Academic Data: Mock Test Performance, Scores, Accuracy, Weak Sections
• Usage Data: Test Attempts, Time Spent, Subject-wise Analysis
• Device Information: Browser Type, Device Type, IP Address (for security)

2. How We Use Information

• To provide NEET mock test services and track your preparation progress
• To generate detailed performance analysis, AI-powered solutions, and weak section reports
• To improve user experience and platform features based on usage patterns
• To communicate important updates about NEET exam, new features, and subscription plans
• To provide multi-language support (13 languages) based on your preference
• To prevent fraud and ensure platform security

3. Data Protection

We use secure systems and technologies to protect your personal information from unauthorized access:

• ✅ SSL/TLS encryption for data transmission
• ✅ Secure database storage with encryption
• ✅ Regular security audits and updates
• ✅ Access controls and authentication mechanisms
• ✅ Compliance with data protection regulations

4. Cookies

Our website uses cookies to improve functionality and provide a better user experience:

• Essential Cookies: Required for login, test attempts, and core functionality
• Analytics Cookies: Help us understand how students use the platform
• Preference Cookies: Remember your language selection and settings

5. Third-Party Services

We may use third-party services to support our educational platform:

• Payment Processors: Razorpay for secure subscription payments
• AI Services: Google Gemini for AI-powered performance analysis
• Analytics: Google Analytics to understand platform usage
• Email Services: For sending test results and important notifications

These third-party services have their own privacy policies. We recommend reviewing them.

6. Data Sharing

We DO NOT sell or rent your personal data to third parties.

We may share data only in these situations:

• With your explicit consent (e.g., sharing performance with teachers/parents)
• With service providers who help operate our platform (under confidentiality agreements)
• When required by law or to protect our rights and safety

7. Your Rights

You have the following rights regarding your personal data:

• ✅ Access your personal information
• ✅ Correct inaccurate data
• ✅ Request deletion of your account and data
• ✅ Export your test performance data
• ✅ Opt-out of promotional communications

8. Children's Privacy

Our platform is designed for students preparing for NEET (typically 16+ years). We do not knowingly collect personal information from children under 16 without parental consent.

9. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new policy on this page
• Sending email notifications for significant changes
• Updating the "Last Modified" date below

10. Contact Us

If you have any questions regarding this Privacy Policy or your data, you can contact us at:

Last Updated: 20 August 2026